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Adequate pain and symptom management is an essential component of palliative and end-of-life care and has a direct
impact on patient and caregiver experience. In September 2014, the Champlain CCAC, in collaboration with regional
pharmacies, service provider organizations, the Regional Palliative Consultation Team and community palliative care
physicians, introduced a Champlain Wide Pain and Symptom Management Kit (SMK). The SMK is a standard package of
medications and related medical supplies placed in the home of a patient who is approaching the end-of-life for the purpose of
relieving unanticipated or rapidly escalating symptoms in a timely manner.
The overall purpose of the Kit is to facilitate pain and symptom management at the end of life by providing timely access
to medications and supplies, therefore optimizing patient's chances of remaining at home until death; enhancing informal
caregiver support in the home; and enabling nurses to manage symptoms without needing immediate access to a physician,
which is often difficult.
One year after implementation, a robust evaluation was completed. The results demonstrate a positive impact of the Kit on
patients, caregivers, and provider experience, including reduction of caregiver anxiety and increased self-efficacy. The results
also demonstrate a positive impact on a number of outcome measures, such as reduced emergency department visits and
hospital admissions, and increased patient deaths in their preferred location.