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Background & Aim: India has demonstrated impressive gains in maternal health in recent years by reducing the MMR from 167
in 2011-13 to 130 in 2014-16; however, sustained efforts are needed to achieve the SDG target. In order to reduce preventable
maternal and new-born mortality and ensure Respectful Maternity Care (RMC), the Government of India launched LaQshya
program in Uttar Pradesh. This study presents prevailing condition of RMC in selected public health facilities in Uttar Pradesh
(UP), India.
Methods: A quality improvement program, SPARQ focused on people-centered respectful care for maternal health has been
designed to implement in selected public health facilities in UP. Under this, we conducted a cross sectional study among 600
recently delivered women in six facilities of Kanpur and Unnao districts in UP during May-July 2018. Data was collected based
on domains and definitions for Person Centered Care (PCC) for maternal health quality, by Afulani, et al. RMC domains were
mapped as a proxy measure from PCC domains i.e. autonomy, dignity, feeling, privacy, choices, freedom from ill treatment and
coercion and companionship during maternity care.
Results: An overwhelming response was found when patients were asked about dignity and respect, however, only few patients
reported any introduction from the providers. About one fourth of respondents reported their consent/permission was taken
before procedure and two-thirds were not involved in decision making about their care. Almost half were not able to labor at
their position of choice, reported inaction for not controlling their pain and felt inadequate privacy during labor and delivery.
Conclusion: This research finding reveals the status of RMC are considered as baseline at the beginning of LaQshya program.
This advocates for high-quality experience of care that is respectful, dignified and individualized in nature. Further research
may help to understand the progress and course correction for effective interventions.