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Primary health care services are the cornerstone of health care systems because it serves as the first contact between clients and
the health care system. Its essence is the provision of essential health services and commodities to individuals and communities
using available, acceptable and sustainable methods. It is also an integral and critical component of the entire health care system of
any country. So, these services should be accessible, affordable and available to the entire population, irrespective of their political,
financial or social class. The aim of the study is to identify the factors that are affecting the utilisation of primary health care centres
by the community people of Jahi district in Abuja Nigeria. The study was conducted in the catchment areas associated with a primary
health care centre that is Jahi 1village, Jahi 2 village and Kado kuchi village among community people. A cross-sectional study design
was used to collect data from 100 adults from each village in those communities. The results were computed and analysed using the
Statistical Package for Social Sciences software SPSS Version 17.0. The findings from the respondent�s shows that majority of the
people preferred to seek care from the patent medicine store. The study has highlighted some of the multiple factors affecting the
utilization of primary healthcare services which include high cost of services, lack of essential drugs and basic laboratory services,
inadequate manpower, lack of adequate workers, poor education about when and why to seek health care, and irregular visit if
physician to the facility were identified as factors affecting the utilisation of primary health care centres and discouraging factors,
while the encouraging factors include the geographic location of the clinic, friendly staffs and high quality of cares rendered to the
clients in the clinic. This study suggests that government should improve the quality of services and must improve existing facilities
rather than constructing additional facilities of low quality. It also suggests employment of adequate and qualified health care workers
for each primary health care centre. Secondly, the study also suggest that some if not all of the services rendering at the primary health
centres should be made free so as to reduce the cost for clients and increase their utilisation. Government should focus on those
factors within their control, such as admitting into health institutions and employing enough number of both male and female health
care providers. In conclusion, increasing the education level of rural population particularly for women through adult literacy could
increase the utilisation of primary health care services.