Journal of Community Medicine & Health Education
Open Access

Abstract

For an ergonomic work effectively it is necessary that the profile of the components of work: professional environment, tasks and operational mode, paraque thereafter, be made a diagnosis and then appropriate changes in work components. Objective: To determine the profile of members of the work in the emergency telephone service of the Military Police of São Paulo, Brazil. Method: 6 visits every 8 hours, in the workplace during the operation of the service, questionnaire research about the components of the works cited above. Results: Professionals are men (54.4%), between 20 and 30 years (53.7%), secondary education (74.3%), married (55%), have leisure (50.7 %) are more than three years in this role (65.5%) say they are tired (75.7%), where 39.7% allocate the physical and 37% a mental and physical strength are in the hands ( 53%) feel pain in your body after working hours (72.7%), had no occupational sick leave (55.8%), like the function they perform (58.8%), are not hours extra (75.5%) are satisfied with the current time work (70%) work in an accelerated fashion (75.7%), have good interpersonal skills (75.7%) and with its head (50% ) grating in the environment, consider the lighting good (49%), low temperature (47%) and background noise (50.7%). Conclusion: The 190 service, phone has a unique requirement of performance components, physical, cognitive and emotional training, when attendance is associated with a social security assistance, they would get bigger, so some conditions can not be changed by the very characteristic of the necessary activities. According to what has been collected, the component that is in need of change is the physical environment, with others in accordance with standard operating and labor standards in the country

Biography

Dr. Danielle dos Santos Cutrim Garros has completed her PhD in Health Sciences Faculty of Medical Sciences of Santa Casa de São Paulo, 2011. Dr. Danielle currently, active as Occupational Therapist, Head of the Department of Upper Limb Rehabilitation and Hand Therapy. Teacher of the Specialization Course in Context Hospital, Brotherhood of Santa Casa de São Paulo.