Occupational Medicine & Health Affairs
Open Access

Abstract

The hospitality and tourism industry is a major contributor to the economy of Uttarakhand. The sector also employs a high proportion of young workers and migrant workers. There are five main departments of hospitality and tourism industry i.e. front office, housekeeping, food production, food service and tours and travel. Tourism is not just about the facilities and attractions provided for visitors. It is about people and especially about the relationship between the customer and the individual providing service. Everybody employed in tourism needs to have the knowledge, skills and attitudes to provide the standard of product and service that customers expect. Knowing about the tourism industry, its component parts and especially where you fit in is an important starting point to a successful career in tourism. Basically for all those who are away from their home, hospitality industry provides services. In order to achieve the objectives of the study descriptive cum experimental design was planned. The present study was carried out in Kamaun regions of Uttarakhand. Both purposive/convenient and snowball sampling techniques were used to select the study area and samples. A total of 200 workers were selected from kumaun regions of the Uttarakhand. There are various hospitality and tourism industry in uttarakhand but we selected almora, mukteshwar, binsar and lohaghat towns because of the need of the research. While comparing the physical fitness index among workers of different departments, it was found that maximum of the total front office workers i.e. 68 per cent were having good physical fitness index and minimum i.e. 2 per cent housekeepers were having low average physical fitness index.

Biography

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