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Volume 6, Issue 4 (Suppl)

J Nurs Care, an open access journal

ISSN: 2167-1168

Euro Nursing 2017

October 26-28, 2017

32

nd

EURO

NURSING AND MEDICARE SUMMIT

October 26-28, 2017 | Paris, France

Examining the relationship between communication skills of nurses working in primary care and

their professional satisfactions

Esra Yildiz

1

and

Melek Atasayi

2

1

Ataturk University, Turkey

2

Erzurum Regional Training and Research Hospital, Turkey

Aim

: This study was conducted to examine the relationship between communication skills of nurses working in community

primary care and their professional satisfactions.

Material &Method

: This descriptive study was conducted during September 2016 – January 2017. The population of this study

included 158 nurses working in Palandoken, Aziziye, Yakutiye CHCs, and FHCs affiliated to these centers. The sample of this

study comprised 111 nurses who agreed to participate in the study. This study collected data from CHCs and FHCs nurses,

with face-to-face interview method, using the questionnaire form including nurses' information about age, sex, educational

status, marital status, income level, professional experience year, socio-economic level, the professional satisfaction scale, and

the communication skills inventory. To assess data, this study used frequencies, percentages, correlation analysis, regression

analysis, Durbin Watson test, t-test, Kruskal Wallis H test, Dunnett T3 Post Hoc test, Mann Whitney U test.

Result

: This study found no statistically significant relationship between nurses' professional satisfaction scale and

communication skills inventory, between the suitability to the qualifications dimension of the professional satisfaction scale

and the mental dimension of the communication skills inventory. However, it was also found that there was a poor positive

statistically significant relationship between the dimension of suitability to qualifications and the emotional dimension, and a

very poor relationship between communication skills inventory total scores and behavioral dimensions. This study determined

a low level significant relationship between the communication skills total score variable of the communication skills inventory

and nurses' professional satisfaction (R=0.436, R

2

=0.191, p<0.05).

Conclusion

: According to study results, there is a statistically significant relationship between professional job satisfaction and

communication skills. It can be suggested to perform and maintain trainings for nurses in their workplaces to improve their

communication skills and to encourage them to participate in these trainings.

Biography

Esra Yıldız has her expertise in public health nursing area. She did studies on scale validity. She has done cultural studies on nurses in Turkey.

esrazengin82@gmail.com

Esra Yildiz et al., J Nurs Care 2017, 6:4(Suppl)

DOI: 10.4172/2167-1168-C1-061