Epidemiology: Open Access
Open Access

Recently, as a result of the development of technology, many areas of education and the provision of medical services in particular have changed significantly.

The recent spread of COVID-19 around the world has forced attention to online methods of service delivery, which could not but affect the field of public health. Thus, today it is relevant to modernize technologies such as telemedicine and medical education using remote sensing methods.

Thus, the use of remote technologies will ensure increased accessibility of healthcare services for the population, as it implies open access to information. Also, diagnostic and medical services are becoming more affordable in low-income regions.

Telemedicine

Telemedicine is a field of medicine that uses telecommunications, computer facilities to provide medical services to the healthcare sector as depicted in Figure 1. Allows you to work between distant medical institutions. It also connects patients with doctors. Thus, it allows solving the problem of providing medical services to patients who are unable to visit a medical institution. The highest goal of telemedicine is to provide quality services to any patient, regardless of their location. This can be addressed by providing remote patient counseling by qualified professionals.

Figure 1: Computers proposed for the purpose of Telemedicine.

When implementing a telemedicine system, there are savings at all levels, from travel expenses to living expenses. In particular, this can be useful when working with patients who need specialized support during transport. Thus, today telemedicine is an acquisition both for healthcare professionals and for patients in remote regions, since they have the opportunity to receive the necessary consultation, diagnosis and even treatment online with less money and time.

Telemedicine has the potential to increase the impact on public health. It is known that with the introduction of new technologies, significant changes occur that are often mentioned in the literature. It is also known that practitioners react differently to the introduction of telemedicine [1-5].

It is also known that there is insufficient data on patient acceptance of new systems. In the same way as in the case of traditional medicine, remote healthcare methods require a large amount of patient feedback on the quality of medical services. The authors of many studies are confident that the quality of medical services can only be assessed using patient feedback, since patients are the only source of information [6-8]. In the event that patients express dissatisfaction with the fact that medical services go online, then the number of consumers of remote medical services decreases as shown in Figure 2.

Figure 2: Consumers of remote medical services.

Thus, with the expanding influence of telemedicine, it is imperative that the level of satisfaction of consumers of health services is constantly increasing. In this regard, it is necessary to constantly maintain feedback between health care providers and consumers.

Tele-education in medicine

Today, Tele-education has a wide range of tools that allow the educational process to be carried out. There are many programs that use video to connect the teacher to the students. These programs are successfully used in all universities in the world. In particular, this is due to the recent spread of the coronavirus infection, which forced teachers and students to go online. Today, you can find a set of courses on the Internet that enable students to experience online opportunities.

Many institutes use remote education tools to create educational programs for graduate and postgraduate students. For the execution of these programs are held in the format of a video conference using common platforms as shown in Figure 3.

Figure 3: Video conference platform for the Tele-education.

In Kazakhstan problems have also arisen in the course of medical education. During the educational process, we faced the problem of connecting the teacher with the students. The platforms “Moodle” and “Microsoft Teams” were actively used. Work with which teachers and students were trained. Remote demonstration methods, such as the “The Pirogovs table”, are also actively used.

The review showed that in modern conditions (the spread of the COVID-19 viral infection), telemedicine methods and methods of remote medical education are relevant and will improve the efficiency of the healthcare system. Today, it is necessary to establish online teaching methods and online diagnostic methods. Tools such as patientdriven mobile apps or dedicated classrooms for medical education can improve the quality of education and healthcare services.